By default, all shortened links generated via Direct Short Cut are served on the dscapp.com domain. Additionally, each account receives a dedicated default subdomain in the format yourname.dscapp.com.
Organizations seeking a branded link experience may configure one custom domain, such as links.example.com, allowing all shortened URLs to resolve through a fully personalized domain.Custom domain management is restricted to users with administrative permissions.Why Use a Custom Domain?#
Implementing a custom domain provides several strategic benefits:Branded link endpoints: Replace dscapp.com with a domain that aligns with your brand identity
Enhanced security: All traffic is protected via HTTPS with automated SSL
Professional presentation: Reinforces trust with branded, consistent link structures
Automation-first workflow: DNS validation, SSL issuance, verification, and renewal occur without manual involvement
Initiating the Custom Domain Setup#
To configure your custom domain, navigate to:
Dashboard → SettingsStep 1: Add Your Domain#
2.
Enter your domain (e.g., links.example.com)
3.
Confirm by selecting Add Domain
DNS configuration occurs at your domain provider.You must create one CNAME record for your custom domain.Required CNAME Configuration#
| Field | Value |
|---|
| Type | CNAME |
| Name | links (or your subdomain) |
| Target/Value | directshortcut.zone-bind.com |
| TTL | Auto |
Important Notes#
DNS Propagation#
Propagation may take 10 minutes to 48 hours, depending on global caching.
Use our DNS Checker tool to monitor propagation:Search for your full custom domain, select CNAME, and confirm it points to:
directshortcut.zone-bind.comOnce propagation is confirmed, your dashboard will progress through the automated workflow:| Stage | Description | Duration |
|---|
| DNS Validation | Detecting CNAME configuration | 2–5 minutes |
| SSL Provisioning | Generating SSL certificate | 5–10 minutes |
| SSL Verification | Final validation and activation | 3–5 minutes |
| Completed | Domain active and ready for usage | Instant |
Step 3: Automated SSL Lifecycle#
Direct Short Cut manages SSL certificates end-to-end:Certificates issued by Let’s Encrypt
Support for Google Trust Services and ZeroSSL coming soon
Zero manual configuration
Automatic renewals well before expiration
SSL Timing Logic#
DNS Validation: 2–5 minutes
SSL Provisioning: 5–10 minutes
SSL Verification: 3–5 minutes
These intervals ensure safe, stable issuance without duplicate requests.Step 4: Start Using Your Custom Domain#
When activation is complete, newly generated shortened links will use your custom domain:Example Short URLs#
https://links.example.com/v/abc123
Your default domains continue to operate:https://dscapp.com/v/abc123
https://yourname.dscapp.com/v/abc123
All three remain functional simultaneously.Domain Management#
Deleting a Domain#
1.
Go to Dashboard → Settings
Advanced Capabilities#
The custom domain system offers:Automated SSL provisioning
Automated SSL verification
Global high-availability routing
Best Practices#
Use your custom domain in all production link distribution
Verify correct DNS propagation before activation
Maintain TTL between 300–3600 seconds
Monitor domain/SSL states in the dashboard
Disable Cloudflare proxy (critical)
Frequently Asked Questions#
Q: How long does the setup require?
A: After DNS propagation (10 minutes to 48 hours), the automated process completes in 10–20 minutes.Q: Which SSL provider is used?
A: Let’s Encrypt. Google Trust Services and ZeroSSL will be added soon.Q: Can I use a root domain?
A: We recommend a subdomain (e.g., links.example.com) due to CNAME constraints on root domains.Q: What happens when SSL expires?
A: Renewal is fully automated, typically 20 days before expiration.Q: Can I add multiple custom domains?
A: No. Direct Short Cut supports one custom domain per account.Q: Do I need extra configuration after adding the domain?
A: No. DNS validation and SSL lifecycle management occur automatically.Q: What if DNS validation fails?
A: Ensure your CNAME points to:
directshortcut.zone-bind.comQ: Is downtime expected when switching to a custom domain?
A: No downtime.
dscapp.com, yourname.dscapp.com, and your custom domain operate simultaneously.Q: What happens if I remove my custom domain?
A: Only the custom domain stops functioning.
dscapp.com and yourname.dscapp.com remain fully operational.Troubleshooting#
Confirm CNAME propagation via DNS Checker
Remove conflicting DNS records
Allow up to 48 hours for propagation
Review dashboard status messages
Modified at 2025-11-23 11:20:09